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August
2016 Case Study : A Provincial Hospital in China -- Part 1 of 2 The Customer
Our case subject is a provincial hospital located in the East China Region. Originally founded by American missionaries in the late 1900th, the century-old tradition and evolution has turned it into a nationally recognized first-rate regional healthcare facility. To protect its privacy, our customer has requested that we write this story under a disguised name. We honor that request and from here on out, will simply refer to it as CSPH, short for Case Study Provincial Hospital.
Background : Hospital Information System
A hospital information system (HIS) is a comprehensive information system dealing with all aspects of information processing in a hospital. It is an integrated, computer-assisted system designed to collect, store, manipulate, retrieve and communicate information concerned with the administrative and clinical aspects of services within the hospital.
Challenge : Provide High-Availability HIS System
Of all exiting enterprise-level information systems, HIS is among the most complex. This fact is dictated by the nature of the industry – namely the goals, duties and characteristics of a hospital.
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